Hot tub, swim spa pool and swimming pool servicing
We provide in-warranty and post-warranty servicing of hot tubs, swim spas and pool technology. We can help with faults, maintenance, part replacement and pre-season inspections.
We not only manufacture hot tubs and swim spa pools, but also provide long-term servicing
We continue to value hot tub owners after their purchase. We know the structure, technology, pumps, jets, controls and filtration systems, enabling us to identify the cause of a problem more quickly and propose a practical solution.
IDOL SPAS hot tub warranties:
- up to 15 years on the acrylic shell
- 5 years on the structure
- 2 years on all components
- Warranty service at your home
Repairs, maintenance, relocation and spare parts
We can help with pumps, jets, heating, filtration, controls, water leaks, water quality, winterisation, restarting after winter and relocating a hot tub.
We service IDOL SPAS hot tubs and, subject to parts availability, we also help with hot tubs from other manufacturers.
For a faster quotation, send us the hot tub model, a description of the fault, photos of the technology and the installation location.
Technology
Pumps, control units, heating, wiring, controls and safety inspection.
Water and filtration
Filtration, chemicals, disinfection, water maintenance, checks for correct operation and care recommendations.
Parts in Stock
We provide spare parts, jets, filters, seals and components according to the type of hot tub.
Installation and Relocation
Inspection of site preparation, commissioning, relocation of a hot tub or swim spa pool, and on-site servicing at the customer's premises.
A technician will come to where you use your hot tub
We usually carry out servicing directly at the installation site. The technician checks the technology, access to the pumps and filtration system, identifies the fault and recommends the next steps.
For more complex repairs, we prepare a list of parts and arrange another visit so that the hot tub is operational again as soon as possible.
Need service?
Call or write to us. Ideally, have the hot tub type, a brief description of the problem and photos of the technology ready.
Frequently Asked Questions About Hot Tub and Swim Spa Pool Servicing
Quick answers for customers dealing with servicing, repairs, maintenance or inspection of hot tub or swim spa pool technology.
Do You Service Hot Tubs and Swim Spa Pools Throughout the Czech Republic?
Yes. IDOL SPAS provides warranty and post-warranty servicing for hot tubs and swim spas throughout the Czech Republic, depending on the type of fault, technician availability and the specific installation.
Do you only service IDOL SPAS hot tubs and swim spa pools?
No. We service IDOL SPAS hot tubs and swim spas, and we also assist with hot tubs and swim spas from other manufacturers, provided that spare parts and safe access to the technology can be secured.
What hot tub faults do you repair most often?
We most commonly deal with pumps, jets, controls, heating, leaks, water care, filtration, winterisation, hot tub relocation and equipment inspections.
How to book servicing for a hot tub or swim spa pool?
The quickest option is to call +420 739 453 221 or send an email with the hot tub model, a description of the fault, photos of the technology and the installation location.