IDOL SPAS

This document provides information on how the company The business company Idol spas s.r.o. processes and protects your personal data in connection with the operation of the website and e-shop at the address www.idol.cz.

This text is effective from January 1, 2026.

The controller of your data is:

• Name: Idol spas s.r.o.
• Company ID: 04313348 | VAT ID: CZ04313348
• Registered office: Czechoslovak Army 659, 254 01 Jílové u Prahy
• Registration: Municipal Court in Prague, Section C, Insert 85190
• E-mail: [email protected]
• Tel.: +420 720 171 000

We process the data you provide to us depending on which services you use:

• Contact form: First name, last name, e-mail address, phone number.
• Purchase in the e-shop (WooCommerce): Additionally, billing address, shipping address and order history.
• User account: Login credentials and profile settings.
• Technical data: IP address and cookies (necessary for the operation of the e-shop and cart).

We use your data only for lawful purposes:

1. Performance of contract (E-shop): For order processing, delivery of goods and handling of complaints.
2. Responding to inquiries: For communication via the contact form (legitimate interest or pre-contractual negotiations).
3. Legal obligations: For accounting purposes and archiving of invoices in accordance with applicable Czech law.
4. Legitimate interest: To ensure the security of the website and protection against fraud.

Your data is safe with us. However, for the proper operation of the e-shop and website, we pass it on to the following partners:

• Carriers: For the purpose of delivering your orders.
• Payment providers: For the secure processing of your payments.
• Technical website administration: WordPress/WooCommerce system administrators and hosting providers.
• Accounting services: For the lawful processing of invoicing.
• Note: We do not sell your data to third parties for marketing purposes.

• Data from forms: For a maximum of 2 years from the resolution of the inquiry, unless an order is placed.
• Order data (invoices): By law for a period of 10 years.
• User account: Until you decide to delete your account.

Under the GDPR, you have the right:

• To access to your data and their correction.
• To erasure of data (if no longer needed for the performance of the contract or legal purposes).
• To raise an objection to the processing.
• To portability of data.
• To lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

Your purchase and communication are protected by HTTPS encryption. We use modern technical standards of the WordPress and WooCommerce systems to prevent unauthorized access to your personal data.