FAQ
Frequently asked questions
Frequently asked questions about IDOL SPAS hot tubs
How much does an IDOL SPAS hot tub cost?
IDOL SPAS hot tubs range from approximately CZK 80,000 to CZK 280,000 excluding VAT, depending on the series and equipment. Swim spa pools start at CZK 459,000 excluding VAT. We will prepare the exact price according to the model configuration.
How long does it take to manufacture and deliver a hot tub?
IDOL SPAS hot tubs are manufactured to order in the Czech Republic. Standard delivery is 10–30 days from confirmation of configuration, including individual adjustments.
What kind of power supply do I need for a hot tub?
Smaller hot tubs (LITE) run on 230 V / 16 A – a standard socket is sufficient. Larger models and swim spas require a three-phase supply of 400 V / 32 A or 63 A. The supply cable must be run in a protective conduit with a 30 mA residual-current device.
What kind of base do I need under a hot tub?
The hot tub must stand on a firm, level base – a concrete slab or paving. The surface must support the total weight of the filled hot tub (800–3,000 kg). Base levelness max. ±5 mm over the length of the hot tub.
Can a hot tub be used all year round?
Yes, all IDOL SPAS hot tubs are designed for year-round operation. Thanks to double or triple insulation and powerful heating, they can maintain the water temperature even in frosts below -20 °C. The average electricity consumption is 3–6 kWh/day.
How often does the water in a hot tub need to be changed?
The water in a hot tub is usually changed 3–4 times a year, i.e. roughly every 3 months. With proper chemical care (pH 7.2–7.6, disinfection), the water remains hygienically safe the entire time. Run filtration at least twice a day for 4 hours.
What is the warranty period on IDOL SPAS hot tubs?
We provide a warranty of up to 15 years for acrylic and 5 years for the structure for all IDOL SPAS hot tubs and swim spa pools. Warranty service is provided by our own certified technicians who travel throughout the Czech Republic. After the warranty, we provide post-warranty service.
Can I try a hot tub before buying?
Yes! You can see the hot tubs in person in our showroom in Jažlovice near Prague (Zděbradská 56, near the D1 highway, exit 10). We are open Mon–Fri 9 am–6 pm and Sat 10 am–3 pm, we recommend that you arrange your visit in advance. Call us at +420 720 171 000.
Do I need a building permit for a hot tub?
Above-ground hot tubs and swim spa pools do not require a building permit – they are portable equipment. In-ground pools may require notification to the building authority – it depends on the local regulations.
What is the chemical consumption for a hot tub?
The annual cost of chemicals for a hot tub ranges from 2,000 to 210 €, depending on the frequency of use and water quality. Suitable chemicals (chlorine, pH regulators, algaecide, disinfection) can be found in our e-shop.
Can a hot tub or swim spa be financed?
We address financing options individually — contact us and we will discuss a suitable solution.
Do you also service other hot tub brands?
We service IDOL SPAS hot tubs and assist with other manufacturers' hot tubs as long as spare parts and safe access to the technology can be provided. We have certified technicians for Balboa and Gecko control systems.
Didn't find an answer? Call us at +420 720 171 000 or visit our contact form.